Application conditions
Overseas visitors holding valid passports are eligible for tax-free shopping.
The traveler should stay in the Chinese Mainland for no more than 183 consecutive days.
The traveler must have spent a minimum of 500 yuan ($68.75) on the same day at the same tax-free shopping store.
The date of purchase should not exceed 90 days from the date of departure.
The maximum refundable rate is 11 percent of the invoiced sales value (8 percent for some items).
Application steps
Step 1 – Shopping
1. Purchase in tax-free shopping stores.
2. Ask for a Tax Refund Application Form and a value-added tax invoice.
Step 2 – Customs verification and stamping
1. Please go to the customs counter before check-in, and present your value-added tax invoice(s) along with the Tax Refund Application Form(s), a valid passport or ID document, and the purchased goods.
2. Get customs staff to stamp your Tax Refund Application Form(s).
Step 3 – Claiming the refund
1. After check-in and security, please present your valid passport or ID document and the stamped Tax Refund Application Form(s) to get your refund.
2. If the refund does not exceed 10,000 yuan, you can choose either cash or bank transfer for the refund. If the refund exceeds 10,000 yuan , the refund will be processed via bank transfer.
Customs
1. Shanghai Hongqiao International Airport Terminal 1
Before security check:
2F, T1, near the International Departure
Business hours: Monday – Sunday, 7 am – last flight
2. Shanghai Pudong International Airport Terminal 1
International departures customs declaration desk, 3F, T1
Business hours: Monday – Sunday, first flight – last flight
3. Shanghai Pudong International Airport Terminal 2
International departures customs declaration desk, 1F, Satellite Terminal 1
Business hours: Monday – Sunday, first flight – last flight
4. Shanghai Pudong International Airport Terminal 2
International departures customs declaration desk, 3F, T2
Business hours: Monday – Sunday, first flight – last flight
5. Shanghai Wusongkou International Cruise Terminal
Close to the joint inspection area, Terminal 1, 2, and 3
Business hours: On the day of cruise departure, 11 am – 3:30 pm
6. Shanghai Port International Cruise Terminal
Close to the Tax Refund Office in the joint inspection area
Business hours: On the day of cruise departure, 9:30 am – 11:30 am or 11 am – 1 pm
Claim
1. Shanghai Hongqiao International Airport Terminal 1
Opposite Boarding Gate T09, after security check
Business hours: Monday – Sunday, 7 am – last flight
Telephone: +86 (0) 21 2235 2987
2. Shanghai Pudong International Airport Terminal 1
Close to Boarding Gate 19, after security check
Business hours: Monday – Sunday, 24 hours
Telephone: +86 (0) 21 6833 7509
3. Shanghai Pudong International Airport Terminal 2
Close to Boarding Gate D83, after security check
Business hours: Monday – Sunday, 24 hours
Telephone: +86 (0) 21 6833 0115
4. Shanghai Pudong International Airport Satellite Terminal 1
Close to Boarding Gate G135, after security check, 3F
Business hours: Monday – Sunday, first international flight – last flight
Telephone: +86 (0) 21 6835 6850
5. Shanghai Port International Cruise Terminal
Close to customs in the joint inspection area
Business hours: On the day of cruise departure, 9:30 am – 11:30 am or 11 am – 1 pm
6. Shanghai Wusongkou International Cruise Terminal
3F, Terminal 1 and 2 (next to the duty-free shop)
2F (opposite the duty-free shop), Terminal 3 (Oriental Sunshine)
Business hours: On the day of departure, subject to boarding time
Tax-Free Stores
Lujiazui
Transportation: Metro Line 2, Lujiazui Station
Hermes
Room L1-20, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Chanel
Rooms L1-7, 8, 9 & 10, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Louis Vuitton
Room L1-101, Building D & Room L1-32, Building C, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Christian Dior
Rooms L1-29 & L2-1, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Gucci
Room L1-5, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Panerai
Room L1-16, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Celine
Room L1-6-2 , Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Vacheron Constantin
Room L1-17, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Tiffany
Room L1-28, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Chopard
Room L1-12-2 , Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Prada
Rooms L1-25 & L2-25, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Valentino
Rooms L1-27 & L2-27, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Miu Miu
Rooms L1-26 & L2-26, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Piaget
Room L1-18-1, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Saint Laurent
Rooms L1-26 & L2-26, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Balenciaga
Room L2-28, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Moncler
Room L1-19, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Goyard
Room L2-37, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Cartier
Rooms L1-2, L2-2-2, L1-2-1 & L2-2-1, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Richard Mile
Rooms L1-H1 & H2, 1F, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Bvlgari
Room L1-6, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Montblanc
Room L1-12-1, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Fendi
Rooms L1-21-2 & L2-21-2, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Moynat
Room L2-7, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
Loewe
Room L2-1-1, Building D, Shanghai International Finance Center (lFC), No 8 Century Avenue, Pudong New Area
South Shaanxi Road
Transportation: Metro Line 1, 10, 12, South Shaanxi Road Station
Moncler
Rooms 126 & 127, 1F, IAPM, No 999 Middle Huaihai Road, Xuhui district
Gucci
Room 109, 1F, IAPM, No 999 Middle Huaihai Road, Xuhui district
Valentino
Room 106, 1F/ Rooms 206 & 215, 2F, IAPM, No 999 Middle Huaihai Road, Xuhui district
Prada
Rooms L1-1 & L2-1, IAPM, No 999 Middle Huaihai Road, Xuhui district
People's Square
Transportation: Metro Line 1, 2, 8, People's Square Station
New World Department Store
No 2 West Nanjing Road
East Nanjing Road
Transportation: Metro Line 2, 10, East Nanjing Road Station
New World Daimaru department store
No 228 East Nanjing Road
Yong'an department store
No 635 East Nanjing Road
Heng Da Li Watch
1F, No 456 East Nanjing Road
No 1 Shopping Center
No 830 East Nanjing Road
Near Middle Huaihai Road
Transportation: Metro Line 1, South Huangpi Road Station
Hermes
Building 12, No 211, 213, 215 & 227 Middle Huaihai Road, Huangpu district
Lane Crawford
1F – 4F, No 99 Middle Huaihai Road, Huangpu district
Shang Xia
No 233 Middle Huaihai Road, Huangpu district
Tiffany
Rooms SL1-05 & 06/ Room SL2-06, South Building, Hong Kong Plaza, No 283 Middle Huaihai Road , Huangpu district
Leica
No 178 Tai Cang Road, Huangpu district
Jaeger-LeCoultre
Room S105, 1F, No 300 Middle Huaihai Road, Huangpu district
Cartier
No 103A, 1F, No 300 Middle Huaihai Road, Huangpu district
Harry Winston
No 188 Tai Cang Road, Huangpu district
West Nanjing Road
Transportation: Metro Line 2, 12, 13, West Nanjing Road Station
Hermes
Rooms 131 & 132, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Chanel
Rooms 113-116 & 212, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Louis Vuitton
Rooms 136-138, 1F, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Christian Dior
Rooms 125 & 220, 1F, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Valentino
Room 202, 2F, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Fendi
Rooms 108, 109, 207 & 208, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Celine
Rooms 110 & 209, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Jaeger-LeCoultre
Room B129, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Tiffany
Room 105, Plaza 66, No 1266 West Nanjing Road , Jing'an district
lWC and Jingdezhen China Store
No 1185 West Nanjing Road, Jing'an district
Balenciaga
Room 217, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Alaia
Room B111, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Goyard
Room 225A, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Loro Piana
Room B121, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Loewe
Room 203, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Cartier
Room 133, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Pomellato
Room B103, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Bottega Veneta
Room 218, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Saint Laurent
Rooms B117, 110 & 209, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Vacheron Constantin
No 1159-1165 West Nanjing Road, Jing'an district
Bvlgari
Room 106, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Boucheron
Room B130, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Brunello Cucinelli
Room B118, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Gucci
Rooms 111 & 210, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Moncler
Room B123, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Miu Miu
Room A03, No 1376 West Nanjing Road, Jing'an district
Giorgio Armani
Room B125, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Rimowa
Room B108, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Chaumet
Room 329, Plaza 66, No 1266 West Nanjing Road , Jing'an district
Heng Da Li Watch
No 1010A West Nanjing Road, Jing'an district
Jiuguang department store
No 1618 West Nanjing Road, Jing'an district
Omega
No 1109 West Nanjing Road, Jing'an district
Dolce & Gabbana
Rooms 101, 102, 201 & 202, No 1168 West Nanjing Road, Jing'an district
Loewe
Rooms N1-02A & N2-02D, No 1551 West Nanjing Road, Jing'an district
Zhong'an Luxury Gallery
No 1123 West Nanjing Road, Jing'an district
Reel department store
No 1601 West Nanjing Road, Jing'an district
The Bund
Transportation: Metro Line 2, 10, East Nanjing Road Station
Patek Philippe
Building 2, No 33 East Zhongshan Road Number One, Huangpu district
Chanel
Room L1A, No 32 East Zhongshan Road Number One, Huangpu district
Harry Winston
Rooms 115-1, L1U, B1Z & B1-Y1, No 32 East Zhongshan Road Number One, Huangpu district
Graff
Rooms L1B & L1C, No 32 East Zhongshan Road Number One, Huangpu district
Zhangyang Road
Transportation: Metro Line 9, Shangcheng Road Station
Yaohan department store
No 501 Zhangyang Road, Pudong New Area
Xujiahui
Transportation: Metro Line 1, 9, 11, Xujiahui Station
Gucci
Room 101, 1F, Grand Gateway 66, No 1 Hongqiao Road, Xuhui district
Cartier
Rooms 126, 127 & 156, Grand Gateway 66, No 1 Hongqiao Road, Xuhui district
Tiffany
Room 135, 1F, No 1901 Huashan Road, Xuhui district
Louis Vuitton
Room 180, 1F, Grand Gateway 66, No 1 Hongqiao Road, Xuhui district
Tiffany
Room 149A/B, 1F, Grand Gateway 66, No 1 Hongqiao Road, Xuhui district
Rolex
Room 137,1F, No 1901 Huashan Road, Xuhui district
Louis Vuitton
Rooms 110 & 111, 1F, No 1901 Huashan Road, Xuhui district
Hongqiao-Gubei
Transportation: Metro Line 2, Loushanguan Road Station
Christian Dior
Rooms L103 & 104 /Rooms LG 103 & 104, L'Avenue, No 99 Xianxia Road , Changning district
Loro Piana
Rooms L116 & LG116, L'Avenue, No 99 Xianxia Road , Changning district
Louis Vuitton
Rooms L101 & LG101, L'Avenue, No 99 Xianxia Road , Changning district
Around Pudong Airport
Transportation: Metro Line 2, Yuandongdadao Station
Florentia Village Outlets
Lane 58 No 1-365, Zhuoyao Road
Gucci
Rooms G1-G4 & GL3, No 58 Zhuoyao Road
Taikoo Li Qiantan
Transportation: Metro Line 11, Oriental Sports Center Station
Hermes
Rooms S-L1-01 & S-L2-01, Lane 500 No 1-9, Dongyu Road
Louis Vuitton
Room C-L1-02, Lane 500 No 1-9, Dongyu Road
Celine
Room S-L1-43, Lane 500 No 1-9, Dongyu Road
Cartier
Room S-L1-39, Lane 500 No 1-9, Dongyu Road
Loewe
Room S-L1-09a, Lane 500 No 1-9, Dongyu Road
Rimowa
Room S-L1-45, Lane 500 No 1-9, Dongyu Road
Bvlgari
Rooms S-L1-03 & S-L2-02, Lane 500 No 1-9, Dongyu Road
Audemars Piguet
Rooms W-L1-01& W-L2-01a, Lane 500 No 1-9, Dongyu Road
Moncler
Rooms S-L1-07 & S-L1-08, Lane 500 No 1-9, Dongyu Road
Christian Dior
Rooms S-L1-38 & S-L2-21, Lane 500 No 1-9, Dongyu Road
Loro Piana
Room S-L1-51, Lane 500 No 1-9, Dongyu Road
Tiffany
Rooms S-L1-36 & S-L2-20, Lane 500 No 1-9, Dongyu Road
Zhaoxiang
Transportation: Metro Line 9, Sheshan Station
Bailian Outlets
No 2888 Huqingping Road
Gucci
Room A3001, Bailian Outlets, No 2888 Huqingping Road
Miu Miu
Rooms A102 & A104, Building 2, No 5555 Middle Jiasong Road
Disneyland
Transportation: Metro Line 11, Disney Resort Station
Gucci
Room A4, No 88 East Shendi Road, Pudong New Area
Bicester Village Shanghai
P3, No 88 East Shendi Road, Pudong New Area
Loewe
Room N1-4, No 88 East Shendi Road, Pudong New Area